New updates are added at the bottom of this story…….
The original story (published August 26, 2018) follows:
New reports are coming in that users of the popular Pokemon Go gaming app are facing major issues after the latest update released for the iOS platform.
Complainants say the app crashes on startup or as soon as it is launched. There are also other use cases related to crashes reported by users.
Take a look at some of the complaints:
Has anyone who updated their #PokemonGo today had any issues opening the app? I try to open it and it crashes before it can load (usually around 10% loading).
Hey @PokemonGoApp @NianticHelp the new update for Pokémon Go crashes the app immediately after opening it. Many people have this problem. Please resolve this issue soon. #PokemonGo
Although Niantic has yet to say anything about this issue (at least via their social media channels), a large majority of complainers have confirmed that they were able to fix the crashing issue by uninstalling/removing the app, then reinstalling it.
It happened on my iPhone 6 with iOS 11.4.1. Reinstalling the app fixed the problem.
I had to delete the game and redownload it. No problem since
Did you uninstall and reinstall? This seemed to do the trick for me
Delete app and reinstall, only thing that fixed it for me
I had to go further with the removal/reinstallation. Delete, turn off iphone, turn it back on, reinstall. Worked for me!
After updating my app about an hour ago, my app crashed:
When trying to open the app (reinstalled and problem solved)
On login (resolved app restart issue)
When interacting with gym (restart issue fixed)
When you click on the friends menu (rebooting didn’t help)
So this is it. If you are also experiencing similar crashing issues on your iOS device (no reports from Android users so far), now you know what to do.
Let us know if the problem persists even after trying this workaround. In the meantime, we’re keeping an eye on the matter and will update the story as there are any newsworthy developments.
Update 1 (August 27, 2018)
Niantic has confirmed that they are aware of the crashing issue caused by app version 1.85.4 on iOS.
While the company hasn’t said when the issue will be fixed, it’s asking users to reinstall the app, a workaround that majority complainers have already confirmed worked for them.
Trainers who have upgraded to iOS version 1.85.4, we are aware of an issue that causes the Pokémon GO app to crash when loading. If you encounter this problem, try reinstalling the app.
— Niantic Help (@NianticHelp) August 25, 2018
Update 2 (May 13, 2022)
Fortunately, Niantic support has recognized the issue and said they are currently investigating. However, they did not provide any ETA for the patch.
Update 3 (22 November 2022)
09:56 (IST): Many Pokemon Go players are reporting a constant crashing issue after a recent update (both on Android and iOS). The problem may occur during battles, menus or startup.
Has anyone else’s game crashed a lot the past few days?
My Pokemon Go keeps crashing and I’m trying to figure out if maybe it’s just my phone or other players are having this issue?
The game crashes in the middle of the battle
I was playing my battles for the day and the game kept crashing randomly in the battles of anyone else having this issue. I’ve never had a POGO crash for me before :/ I’m on a pixel 5 running the latest version of Android
The Niantic team is already aware of the issue and is working on a fix, but there is no ETA yet.
Trainers, we are investigating higher than usual crash rates in the combat-related aspects of Pokémon GO. We apologize for the inconvenience and will update again once the issue is resolved.
REMARK: You can also check out our Pokemon Go and Battle League bug/issue tracker.
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